Privacy Policy
Last updated: January 26, 2026
GenShapr ("we", "us", or "our") is a product of Century Shift, LLC, an Illinois limited liability company, and operates the website https://genshapr.com.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using GenShapr, you agree to the practices described below.
1. Information We Collect
Account Information
When you create an account, we collect:
- Name
- Email address
- Hashed password
If you sign in using a third-party provider (such as Google), we receive the profile information that provider makes available to us.
Content You Upload
We store:
- Images you upload
- Generated 3D models
- Associated metadata
This allows you to access, modify, and download your designs.
You retain ownership of your uploaded content.
Usage & Analytics Data
We collect limited usage data such as:
- Page views
- Feature interactions
- Error logs
This data is collected through our self-hosted analytics system and is used only in aggregate form to improve the product.
We do not:
- Sell personal data
- Use third-party advertising trackers
- Share data with ad networks
Payment Information
Payments are processed securely by Stripe, Inc.
We do not store your full payment card details. We receive:
- Billing reference ID
- Subscription status
- Limited transaction metadata
Stripe processes payment data in accordance with its own Privacy Policy.
2. How We Use Your Information
We use collected information to:
- Provide, operate, and improve GenShapr
- Authenticate users and maintain account security
- Process payments and manage subscriptions
- Send transactional emails (verification, receipts, password resets)
- Respond to support requests
- Monitor system performance and prevent abuse
- Comply with legal obligations
We do not send marketing emails unless you explicitly opt in.
3. Legal Basis for Processing (GDPR Notice)
If you are located in the European Economic Area (EEA), we process your data under the following legal bases:
- Performance of a contract (providing the service)
- Legitimate interests (improving the platform, preventing fraud)
- Legal compliance obligations
- Consent (where applicable)
4. Sharing of Information
We do not sell personal data.
We share data only with:
Service Providers
- Stripe (payments)
- Cloud infrastructure providers (hosting & storage)
These providers process data only on our behalf and under confidentiality obligations.
Legal Requirements
If required by law, regulation, court order, or to protect rights and safety.
Business Transfers
If GenShapr or Century Shift, LLC is acquired or merged, data may transfer as part of that transaction. We will notify users of material changes.
5. Cookies & Local Storage
We use:
- Essential cookies for authentication
- Browser local storage for session management
We do not use:
- Advertising cookies
- Behavioral tracking cookies
You may disable cookies in your browser, but some features may not function properly.
6. Data Retention
We retain:
- Account data while your account is active
- Uploaded content until you delete it
- Transaction records as required for tax and accounting compliance
If you delete your account, we will delete personal data and uploaded files within 30 days, unless legally required to retain certain records.
7. Data Security
We implement industry-standard safeguards including:
- TLS encryption in transit
- Encrypted storage
- Hashed passwords
- Access control restrictions
However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
- Data portability
- Withdraw consent
To exercise these rights, contact:
We may verify your identity before processing requests.
9. Children's Privacy
GenShapr is not directed to children under 13 (or 16 in certain jurisdictions). We do not knowingly collect personal data from children.
If you believe a child has provided personal data, contact us and we will delete it promptly.
10. International Data Transfers
Our servers may be located in the United States. By using GenShapr, you understand that your information may be transferred to and processed in the U.S.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notice.
12. Contact Information
GenShapr
A product of Century Shift, LLC
Illinois, United States
Email: [email protected]